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Birmingham Snow Hill

Birmingham Snow Hill

Birmingham Snow Hill station
Colmore Row
Birmingham
West Midlands
B3 2BJ

Birmingham Snow Hill station
Colmore Row
Birmingham
West Midlands
B3 2BJ

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Ticket office opening hours

Monday - Thursday - 06:00 to 21:00
Friday - 06:00 to 23:00
Saturday - 07:00 to 23:00
Sunday - 08:00 to 20:00

Facilities at a glance

  • Toilets
  • Wifi
  • Parking
  • ATM
  • Ticket office
  • Ticket machine
  • Step free access
  • Refreshment facilities

Live train times

See live arrival and departures from Birmingham Snow Hill train station. Here you’ll find platform numbers, live train times and route information for all services to and from Birmingham Snow Hill.

Station facilities

  • General service information

    • Staffing Level
      Part time
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from help point
      Yes - from ticket office
    • CIS
      Departure Screens
      Announcements
    • Customer Help Points
  • Ticket buying and collection

    • Ticket Office
      Monday - Thursday - 06:00 to 21:00
      Friday - 06:00 to 23:00
      Saturday - 07:00 to 23:00
      Sunday - 08:00 to 20:00
    • Prepurchase Collection
    • Ticket Machine
    • Oystercard Issued
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
  • All station facilities

    • First Class Lounge
    • Seated Area
    • Waiting Room
      Monday - Sunday - 07:00 to 23:00
    • Trolleys
    • Station Buffet
      Coffee kiosk Food outlet (Seating unavailable)
    • Toilets
      The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service.
    • Baby Change
    • Showers
    • Telephones
    • Wi Fi
    • Web Kiosk
    • Post Box
    • Tourist Information
    • Atm Machine
    • Bureau De Change
    • Shops
  • Accessibility and mobility access

    • Helpline
      0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)

      https://www.nationalrail.co.uk/
      Monday - Sunday - 08:00 to 22:00
    • Staff Help Available

      If you need assistance from station staff, Please contact West Midlands Railway  Passenger Assist team on: 0800 0248998 We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.

    • Induction Loop
    • Accessible Ticket Machines

      A Ticket Vending Machine is available on the station concourse, by the Ticket Office.

    • Height Adjusted Ticket Office Counter

      None

    • Ramp For Train Access
    • Accessible Taxis

      Accessible taxis are not available

    • National Key Toilets
    • Step Free Access

      Lift access to all platforms. Step free route via Metro and Platform 3 via 2 short ramps and pedestrian level crossing. Escalator available to each island platform.Coverage: whole Station

    • Ticket Gates
    • Impaired Mobility Set Down

      At station front on Colmore Row.

    • Wheelchairs Available
  • Car park information and other interchange information

    • Cycle Storage
      Spaces: 0
      Sheltered: No
      Cctv: No
      Annotation:

      The nearest station with cycle storage is Birmingham Moor Street.

    • CarPark

    • Rail Replacement Services

      In the event of engineering the bus/coach will collect from: Bus Stop SH4, at the front of the station on Colmore Row.

    • Taxi Rank

      BBs 0121 693 3333 TOA 0121 427 8888

    • Onward Travel

      Information to plan your onward journey is available in a printable format here

    • Metro Services

      The Midland Metro (tram) platform is adjacent to Station for services towards Wolverhampton. For details: www.travelmetro.co.uk

       

  • Passenger services

    • Customer Service

      Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

      Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

      **Birmingham Snow Hill is accredited by the Secure Station Scheme**

    • Left Luggage

    • Lost Property