Aylesbury

Station facilities

• General service information

  • Staffing Level
    Part time
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    Yes - from help point
    Yes - from ticket office
  • Information Services Open
    Monday - Friday - 04:45 to 21:00
    Saturday - 04:45 to 21:00
    Sunday - 07:00 to 20:30
  • CIS
    Departure Screens
    Announcements
    Arrival Screens
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    Monday - Friday - 06:00 to 19:10
    Saturday - 06:40 to 18:10
    Sunday - 08:10 to 17:40
    

    At station entrance.

  • Prepurchase Collection
    : Available
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Available
  • Smartcard Topup
    : Available
  • Smartcard Validator
    : Available
  • Smartcard Comments

    Chiltern Smartcards can be obtained from www.chilternrailways.co.uk

• All station facilities

  • First Class Lounge
    : Not available
  • Seated Area
    : Available
  • Waiting Room
    Monday - Friday - 06:00 to 22:00
    Saturday - 06:40 to 18:00
    Sunday - 08:10 to 17:30
    

    The waiting area is located in the main building on Platform 3 with waiting shelters on Platforms 1 and 2.

    The waiting area on Platform 3 is heated. 

    The main waiting area and platforms have accessible seating. 

    The shelters have perch style seating. 

  • Trolleys
    : Not available
  • Station Buffet
    : Available Coffee shop
  • Toilets
    : Available

    In ticket office. Accessible toilet located on Platform 3 and is available during train running hours.

    Opening hours for toilets in the ticket office:

    Mon-Fri = 0600 - 2200 

    Sat = 0640 - 1800

    Sun = 0810 - 1730

  • Baby Change
    : Available Female toilets
  • Showers
    : Not available
  • Telephones
    : Available Usage Type: Cards And Coins
  • Wi Fi
    : Available
  • Web Kiosk
    : Not available
  • Post Box
    : Available Outside the station
  • Tourist Information
    : Not available
  • Atm Machine
    : Not available
  • Bureau De Change
    : Not available
  • Shops
    : Not available

• Accessibility and mobility access

  • Helpline
    03456 005 165
    
    https://www.nationalrail.co.uk/
    Monday - Sunday - 07:00 to 20:00
  • Staff Help Available

    Passenger Assistance Meeting Point is in the booking office.

    Staff are available to help at this station during train running hours

    Turn up and go assistance is available from this station Monday - Friday - 06:00 to 19:00
    Saturday - 06:40 to 18:10
    Sunday - 08:10 to 17:40

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Available
  • Height Adjusted Ticket Office Counter
    : Available
  • Ramp For Train Access
    : Available
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

  • National Key Toilets
    : Available
  • Step Free Access
    Step Free Access Category A. Step free access to platforms via lifts.
    
    Coverage: whole Station
  • Ticket Gates
    : Available
  • Impaired Mobility Set Down
    : Available

    In front of station

  • Wheelchairs Available
    : Available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 150
    Sheltered: Yes
    Cctv: Yes
    Location: By the car park entrance to Platform 3.
    Type: Stands,wheel racks,lockers
  • CarPark
    Chiltern Railways Car Park prices can also be found here
    Phone number: 03456 005 165
    
    Address:
    Station Way West
    Aylesbury
    HP20 1RU
    
    Operator Name: Chiltern Railways
    Name: Station Car Park
    Spaces: 301
    Charges:
    Off-peak: £5.50
    PerHour: N/A
    Daily: £8.50
    Weekly: £32.50
    Monthly: £124.00
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: £1288.00
    Saturday: £5.50
    Sunday: £5.50
    Note:

    The off peak start time is 1200 at this station. 
    Number Accessible Spaces: 5
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.  Please visit the station ticket office where a member of staff will record your vehicle registration number.
    Accessible Car Park Equipment: Yes
    Cctv: No
    http://www.chilternrailways.co.uk/tickets-and-fares/car-park-prices/
    Monday - Sunday - open 24h

  • Rail Replacement Services

    From the front of the station.

  • Taxi Rank

    At front of station.

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    03456 005 165 (0830 to 1730, Mondays to Fridays)

  • Left Luggage
    : Not available
    
  • Lost Property
    Phone number: 03456 005 165
    
    https://www.nationalrail.co.uk/
    Monday - Friday - 12:00 to 20:00