Service Updates
Chiltern Railways by Arriva

West Ruislip

West Ruislip station
Ickenham Road
Ruislip
Greater London
HA4 7DW

West Ruislip station
Ickenham Road
Ruislip
Greater London
HA4 7DW

Ticket office opening hours

Mon-Fri : 0700-0900
Sat : 1045 - 1300 Sun : Closed

Onward travel details can be found here

Facilities at a glance

  • Parking
  • Ticket machine

Live train times

See live arrival and departures from West Ruislip train station. Here you’ll find platform numbers, live train times and route information for all services to and from West Ruislip .

Station facilities

  • General service information

    • Staffing Level
      Part time
    • Closed Circuit Television
    • Information Available From Staff
      Yes - from information point
    • Information Services Open
      Monday - Saturday - 05:30 to 01:00
      Sunday - 07:00 to 00:00
    • CIS
      Departure Screens
      Arrival Screens
      Announcements
    • Customer Help Points

  • Ticket buying and collection

    • Ticket Office

      Located at entrance to Platform 4.

    • Prepurchase Collection
    • Ticket Machine
    • Oystercard Issued
    • Oystercard Topup
    • Use Oystercard
    • Always Show Oyster Card Fields
    • Smartcard Issued
    • Smartcard Validator
    • Travelcard
      Zone 6
    • Penalty Fares

  • All station facilities

    • Seated Area
    • Waiting Room
    • Station Buffet

      Coffee kiosk

    • Toilets
    • Baby Change
    • Telephones
    • Wi Fi

      Find WiFi Hotspots around West Ruislip station

    • Shops

      Kiosk

  • Accessibility and mobility access

    • Helpline

      0343 222 1234 or 020 3031 9331 (Textphone)
      https://www.nationalrail.co.uk/
      Monday - Sunday - 07:00 to 20:00

    • Staff Help Available

      Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. London Underground staff are at the station when trains are running.Monday - Saturday - 05:30 to 01:00
      Sunday - 07:00 to 00:00

    • Induction Loop
    • Accessible Ticket Machines

      Pre-purchased tickets can be collected from the machine on Platform 4 only

    • Ramp For Train Access
    • Accessible Taxis

      For taxis from all UK stations visit www.traintaxi.co.uk.

    • National Key Toilets
    • Step Free Access

      Step-free access is only available between the main car park and Chiltern Railways platform 4 (towards Marylebone / West Ealing) via a level entrance. No step-free access is available to northbound Chiltern Railways services or London Underground trains.Coverage: partial Station

    • Ticket Gates
    • Impaired Mobility Set Down

  • Car park information and other interchange information

    • Cycle Storage
      Spaces: 10
      Sheltered: No
      Cctv: Yes
      Location:

      Free cycle storage for ticket holders is available on Platform 4.Type: Stands

    • CarPark
      Phone number: 08456 005 165

      Address:
      Ickenham Road
      West Ruislip
      Greater London
      HA4 7DW

      Operator Name: Chiltern Railways
      Spaces: 136
      Charges:
      Off-peak: £6.80
      Daily: £11.00
      Weekly: £44.60
      Monthly: £182.40
      Annual: £1,909.20
      Note:

      The Off-Peak rate at this station applies on weekends and public holidays only.
      Number Accessible Spaces: 0
      Accessible Spaces Note:

      Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue BadgeAccessible Car Park Equipment: Yes
      Cctv: No

      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h

    • Rail Replacement Services

      Chiltern Railways replacement buses stop in the main station car park, adjacent to Platform 4. London Underground replacement buses stop outside the station.

    • Onward Travel

      Bus services 278 U1 and U10 leave from the front of the station.

    • Metro Services

      Served by the Central Line

  • Passenger services

    • Customer Service

      TfL Customer Services - 0343 222 1234

    • Left Luggage

    • Lost Property
      Phone number: 08456 005 165

      https://www.nationalrail.co.uk/
      Monday - Friday - 12:00 to 20:00

Reasons to Choose Chiltern Railways

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Right on Time

Arrive on time with Chiltern Railways – consistently ranked as one of the most punctual train companies in Britain. Get real-time updates through our app, so you always know what’s happening with your journey.

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Loved by Our Passengers

We’re proud to be one of the UK’s top-rated train companies for customer satisfaction – thanks to our friendly service, clean trains and comfortable journeys.