14) Can I amend my ticket when I've bought it?

This depends on the terms and conditions of the ticket you have purchased.

If your ticket is an Anytime, Off-Peak or Super Off-Peak fare and you wish to change we advise you to cancel and obtain a refund and re-book.

If your ticket is a First or Standard Advance (for travel on a specific booked train), your ticket can be amended prior to the booked time of departure, subject to an amendment fee of £10 per ticket plus any difference in fare that there may be to travel at the new time.

Please contact the original point of sale, or ask at any station ticket office, for information on how to amend a First or Standard Advance ticket.

ADVANCE fare single Terms & Conditions are available here.