06) What if I have lost a Credit or Debit card(s)?

If a Credit or Debit card is handed into our lost property department, we have an obligation to protect a customer's details.

All cards will be destroyed within 24 hours of receipt. Customers who have misplaced or lost their card, should contact their bank at the first opportunity and report the relevant card(s) missing.

If you contact us and are unable to collect your card within one hour, we will have to destroy any cards present for your security. We will log the cards received/destroyed and communicate the relevant details to you.