Stratford-upon-Avon Parkway

Station facilities

• General service information

  • Staffing Level
    unstaffed
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    Yes - from help point
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    : Not available
  • Prepurchase Collection
    : Available
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Not available
  • Smartcard Validator
    : Not available
  • Penalty Fares
    LM

• All station facilities

  • Seated Area
    : Not available
  • Waiting Room
    : Available

    One waiting shelter on each platform, open 24 hours.

  • Station Buffet
    : Not available
  • Toilets
    : Not available

    N/A

  • Baby Change
    : Not available
  • Telephones
    : Not available
  • Wi Fi
    : Not available

• Accessibility and mobility access

  • Helpline

    0800 0248998
    https://www.nationalrail.co.uk/
    Monday - Sunday - open 24h

  • Staff Help Available
    : Not available

    This station is unstaffed.  Your assistance will be provided by our on-train Conductor team.

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Not available
  • Ramp For Train Access
    : Available
  • Accessible Taxis
    : Not available
  • Nearest Stations With More Facilities
    SAV
  • National Key Toilets
    : Not available

    N/A

  • Step Free Access

    This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.Coverage: partial Station

  • Ticket Gates
    : Not available
  • Impaired Mobility Set Down
    : Available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 12
    Sheltered: Yes
    Cctv: Yes
    Location:

    Adjacent to station entrance.Type: Racks

  • CarPark
    
    
  • Rail Replacement Services

    Within station forecourt area, adjacent to station entrance.

  • Onward Travel

    For Park & Ride bus services to Stratford-upon-Avon town centre visit http://www.warwickshire.gov.uk/stratfordparkandride.

  • Cycle Hire

    Brompton Dock0208 232 3931www.bromptondock.co.uk

• Passenger services

  • Customer Service

    Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

    Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

  • Left Luggage
    : Not available
    
  • Lost Property
    : Not available