Our Performance
Punctuality and Reliability
|
4 weeks ending |
Reliability |
Annual Average |
Punctuality |
Annual Average |
|---|---|---|---|---|
| 05/03/16 | 99.78% | 99.35% | 94.99% | 93.34% |
| 31/03/16 | 99.50% | 99.33% | 95.30% | 93.31% |
| 30/04/16 | 99.78% | 99.35% | 94.63% | 93.25% |
| 29/05/16 | 99.22% | 99.41% | 92.85% | 93.22% |
| 25/06/16 | 98.96% | 99.36% | 90.17% | 92.91% |
| 23/07/16 | 99.12% | 99.34% | 91.88% | 92.85% |
| 20/08/16 | 99.26% | 99.32% | 91.75% | 92.52% |
| 17/09/16 | 97.33% | 99.12% | 93.30% | 92.08% |
| 15/10/16 | 97.28% | 98.95% | 93.30% | 92.08% |
| 12/11/16 | 98.95% | 99.08% | 89.98% | 92.09% |
| 10/12/16 | 99.46% | 99.17% | 89.60% | 92.36% |
| 07/01/17 | 99.69% | 99.20% | 91.55% | 92.31% |
| 04/02/17 | 99.60% | 99.20% | 91.70% | 92.30% |
| 04/03/17 | 99.50% | 99.20% | 91.40% | 92.10% |
| 31/03/17 | 99.80% | 99.20% | 95.05% | 92.09% |
| 29/04/17 | 99.57% | 99.18% | 94.30% | 92.03% |
| 27/05/17 | 99.56% | 99.21% | 92.74% | 92.03% |
Punctuality = percentage of peak hour trains arriving no later than 5 minutes after scheduled time
Reliability = percentage of scheduled weekday trains actually run.
We are also measured by the Department for Transport (DfT) on our all day PPM (Public Performance Measure). This measures the punctuality of all our services, 7 days a week
