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A look back at 2020 - A message from Managing Director Richard Allan

A photo of Chiltern Railways managing director, Richard Allan

Chiltern Railways' Managing Director Richard Allan reflects on a difficult year and details how Chiltern adapted quickly during the global pandemic while ensuring key workers who needed to travel could do so safely. This included adding hand-washing facilities at stations, introducing social distancing measures at stations and on trains, as well as enhancing cleaning procedures.

We want our customers to be sure that when they do need to travel, they can do so with confidence.

Watch the full message from Richard below.