 |
Warwick |
| Passenger Services | |
|---|---|
| Operated By | CH |
| Station Address | Station Approach Off Coventry Road Warwick Warwickshire Warwickshire CV34 4LA |
| Staffing | |
| Staffing Level | Part Time |
| CCTV | Yes |
| Information Systems | |
| Helpline | Mon - Sun: 07:00 - 20:00 |
| Helpline - Note | A copy of the Chiltern Railways Disabled Persons Protection Policy (DPPP) is available from the Chiltern Railways website. |
| Helpline - Contact Address | Chiltern Railways Banbury ICC Merton Street Banbury |
| Helpline - Primary Phone Number | 08456 005 165 |
| Staff Help Available - Note | Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. |
| Induction Loop | No |
| Accessible Ticket Machines | |
| Accessible Booking Office Counter | No |
| Ramp For Train Access | No |
| Accessible Taxis | No |
| Accessible Taxis - Note | For taxis from all UK stations visit www.traintaxi.co.uk. |
| National Key Toilets | No |
| Step Free Access | Partial Station |
| Step Free Access - Note | Flat access is available to Platform 1 (Birmingham bound) only. |
| Impaired Mobility Set Down | |
| Disabled Parking | |
| Disabled Parking - Note | Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge |
| General Services Information | |
| Customer Services | Mon - Fri: 08:30 - 17:30 |
| Customer Services - Note | We welcome your feedback, suggestions and ideas to help us to make changes to improve your services. |
| Customer Services - Contact Address | Chiltern Railways Banbury ICC Merton Street Banbury |
| Customer Services - Primary Phone Number | 08456 005 165 |
| Left Luggage - Contact Address | Chiltern Railways Banbury ICC Merton Street Banbury |
| Left Luggage - Primary Phone Number | 08456 005 165 |
| Lost Property | Mon - Fri: 12:00 - 20:00 Sat - Sun: 07:00 - 20:00 |
| Lost Property - Note | Callers will be contacted only if the item is found. Should you not hear from us within two weeks of enquiring, this unfortunately means that your item was not handed in. |
| Lost Property - Contact Address | Chiltern Railways Lost Property Marylebone Station Melcombe Place London NW1 6JJ |
| Lost Property - Primary Phone Number | 08456 005 165 |
| Telesales | Mon - Sun: 07:00 - 20:00 |
| Telesales - Note | Tickets are also available online from the Chiltern Railways website. You can try our new Advance Barcode Tickets for single journeys on Chiltern Railways startingat £5 single. |
| Telesales - Contact Address | Chiltern Railways Banbury ICC Merton Street Banbury |
| Telesales - Primary Phone Number | 08456 005 165 |
| Ticket Buying and Collection | |
| Ticket Office | To be confirmed by operator |
| Ticket Office | Ticket office operated by Chiltern Railways. |
| Self Service Ticket Machines | No |
| Ticket Machine Location | Located at entrance to station. |
| Collection of pre-purchased tickets | No |
| Oyster Prepay | No |
| TravelCard | No |
| TravelCard Zone | No |
| Penalty Fares Note | <p>Penalty Fares apply to journeys from <strong>Warwick</strong> station when travelling with:</p> <ul> <li>Chiltern Railways</li> </ul> |
| Station Facilities | |
| Bureau De Change | No |
| Seated Area | No |
| First Class Lounge | No |
| Women Only Waiting Area | No |
| Trolleys | No |
| Station Buffet | No |
| Toilets | Yes |
| Baby Changing Facilities | No |
| Showers | No |
| Public Telephones | Yes |
| WIFI | No |
| WIFI - Note | Find WiFi Hotspots around Warwick station |
| Web Kiosks | No |
| Postbox | No |
| Tourist Information Office | No |
| ATM Machine | No |
| Waiting Room | No |
| Shops | No |
| Interchange | |
| Minimum Connection Time (Minutes) | 5 |
| Cycle Storage Available | Yes |
| Cycle Storage Spaces | 6 |
| Sheltered Cycle Storaged | Yes |
| Cycle Storage CCTV | Yes |
| Cycle Storage Location | Available on the Birmingham bound platform. |
| Rail Replacement Services | Yes |
| Rail Replacement Services - Note | Rail replacement buses stop on the main road at the bottom of the station approach road. Passengers should wait on the correct side of the road. |
| Taxi Rank | Yes |
| Taxi Rank - Note | At front of station. |
| Bus Services | Yes |
| Bus Services - Note | Bus service number X17 stops on the Coventry Road at the end of the station approach road. |
| Metro Services | No |
| Airport | No |
| Port | No |
| Car Hire | No |
| Cycle Hire | No |
