 |
Northolt Park |
| Passenger Services | |
|---|---|
| Operated By | CH |
| Station Address | Cadogan Court South Harrow Greater London Greater London UB5 4NP |
| Staffing | |
| Staffing Level | Part Time |
| CCTV | Yes |
| Information Systems | |
| Helpline | Mon - Sun: 06:00 - 19:00 |
| Helpline - Primary Phone Number | 084 5600 5165 |
| Staff Help Available - Note | Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. |
| Induction Loop | No |
| Accessible Ticket Machines | Mon - Sun: 24 hours |
| Accessible Booking Office Counter | No |
| Ramp For Train Access | No |
| Accessible Taxis | No |
| Accessible Taxis - Note | For taxis from all UK stations visit www.traintaxi.co.uk. |
| National Key Toilets | No |
| Step Free Access | Whole Station |
| Step Free Access - Note | Flat access to all platforms. |
| Impaired Mobility Set Down | Mon - Sun: 24 hours |
| Impaired Mobility Set Down - Note | In front of station |
| Disabled Parking | Mon - Sun: 24 hours |
| General Services Information | |
| Customer Services | Mon - Fri: 07:30 - 16:30 Sat - Sun: closed |
| Customer Services - Note | Station operated and managed by Chiltern Railways. |
| Customer Services - Contact Address | Chiltern Railways 2nd Floor, Western House Rickfords Hill Aylesbury HP20 2RX |
| Customer Services - Primary Phone Number | 08456 005165 |
| Left Luggage - Contact Address | Chiltern Railways 20th floor, Western House Rickfords Hill Aylesbury HP20 2RX |
| Left Luggage - Primary Phone Number | 08456 005165 |
| Lost Property | Mon - Fri: 11:00 - 19:00 Sat - Sun: closed |
| Lost Property - Note | If you lose an item of property on any of our stations or trains, please telephone our Lost Property Office on 08456 005 165 (select option 3, then option 4) |
| Lost Property - Contact Address | Chiltern Railways Lost Property Marylebone Station Melcombe Place London NW1 6JJ |
| Lost Property - Primary Phone Number | 08456 005 165 |
| Telesales | Mon - Sun: 06:00 - 19:00 |
| Telesales - Contact Address | Chiltern Railways 20th floor, Western House Rickfords Hill Aylesbury HP20 2RX |
| Telesales - Primary Phone Number | 08456 005165 |
| Ticket Buying and Collection | |
| Ticket Office | Yes |
| Self Service Ticket Machines | No |
| Ticket Machine Description | Only Permit to Travel machine available. |
| Collection of pre-purchased tickets | No |
| Oyster Prepay | No |
| TravelCard | No |
| TravelCard Zone | No |
| Penalty Fares Note | Minimun £20 penalty fare applies on Chiltern Railways services if travelling without a valid ticket. |
| Station Facilities | |
| Bureau De Change | No |
| Seated Area | No |
| First Class Lounge | No |
| Women Only Waiting Area | No |
| Trolleys | No |
| Station Buffet | No |
| Toilets | Yes |
| Baby Changing Facilities | No |
| Showers | No |
| Public Telephones | Yes |
| WIFI | No |
| Web Kiosks | No |
| Postbox | No |
| Tourist Information Office | No |
| ATM Machine | No |
| Waiting Room | No |
| Shops | No |
| Interchange | |
| Minimum Connection Time (Minutes) | 2 |
| Cycle Storage Available | Yes |
| Cycle Storage Spaces | 6 |
| Sheltered Cycle Storaged | Yes |
| Cycle Storage CCTV | Yes |
| Cycle Storage Location | There is a bicycle rack available by the exit to the northbound platform. |
| Rail Replacement Services | Yes |
| Rail Replacement Services - Note | This station is generally not served by rail replacement buses, generally due to difficult road access. Passengers travelling from this station should use the Passenger Help Point on the station to arrange a taxi. |
| Taxi Rank | No |
| Bus Services | Yes |
| Bus Services - Note | Bus services 140, 398 and 487 leave from the front of the station. |
| Metro Services | No |
| Airport | No |
| Port | No |
| Car Hire | No |
| Cycle Hire | No |
