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Engineering works affecting travel

Fast Ticket Machines out of use due to a recent spate of thefts

Date: 04 Sep 2008 11:54

Over the last couple of weeks, we have suffered a series of thefts from our Fast Ticket Machines at the following stations; West Ruislip, Great Missenden, Gerrards Cross, High Wycombe, Bicester North, Saunderton, Princes Risborough, and Stoke Mandeville.  We have also recently suffered further thefts at Warwick, Leamington Spa, Monks Risborough, Kings Sutton and Denham. 

As a result, we have to get these machines replaced and in the meantime our booking offices are likely to be very busy.

Machines along our route that have not been broken into will now only be accepting cards.

Where possible, please follow this advice:

You can renew your season ticket online by clicking here, or call 01494 420177.

· From September 8th, station ticket offices will be very busy as more people go back to work after the summer. Although there will be additional staff at stations, passengers are advised to arrive early at the affected stations to buy tickets before travel.

· For passengers who booked tickets to be collected from machines at affected stations will be able to travel with their email confirmation and pick the tickets up from a station with a working ticket machine such as Marylebone. Passengers changing to another train company will also be able to pick up tickets en route – tickets can be collected from any ticket machine from any train operator.

We are very sorry for the inconvenience to your journey.


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