Acocks Green

Acocks Green

Acocks Green station
Yardley Road
Acocks Green
West Midlands
B27 6EB

Acocks Green station
Yardley Road
Acocks Green
West Midlands
B27 6EB

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Ticket office opening hours

Monday - Thursday - 07:00 to 16:00
Friday - 07:00 to 18:00
Saturday - 08:00 to 16:00
Sunday - closed

Facilities at a glance

  • Toilets : Not available
  • Wifi : Not available
  • Parking : Available
  • ATM : Not available
  • Ticket office : Available
  • Ticket machine : Available
  • Step free access : Not available 1
  • Refreshment facilities : Not available
  • 1 partialStation

Live train times

See live arrival and departures from Acocks Green train station. Here you’ll find platform numbers, live train times and route information for all services to and from Acocks Green.

Station facilities

  • General service information

    • Staffing Level
      Part time
    • Closed Circuit Television
      : Available
    • Information Available From Staff
      Yes - from ticket office
    • Information Services Open
      Monday - Thursday - 07:00 to 16:00
      Friday - 07:00 to 18:00
      Saturday - 08:00 to 16:00
      Sunday - closed
    • CIS
      Departure Screens
      Announcements
    • Customer Help Points
      : Available

      On Platform and in Car Park

  • Ticket buying and collection

    • Ticket Office
      Monday - Thursday - 07:00 to 16:00
      Friday - 07:00 to 18:00
      Saturday - 08:00 to 16:00
      Sunday - closed
    • Prepurchase Collection
      Ticket Office: Yes
      Ticket Machine: Yes
    • Ticket Machine
      : Available
    • Oystercard Issued
      : Not available
    • Use Oystercard
      : Not available
    • Always Show Oyster Card Fields
      : Not available
    • Smartcard Issued
      : Not available
    • Smartcard Validator
      : Not available
    • Penalty Fares
      LM
  • All station facilities

    • Seated Area
      : Available
    • Waiting Room
      : Not available
    • Station Buffet
      : Not available
    • Toilets
      : Not available

      N/A

    • Baby Change
      : Not available
    • Telephones
      : Not available
    • Wi Fi
  • Accessibility and mobility access

    • Helpline

      0800 024 8998 (Next Generation Text: 18001 0800 024 8998)
      https://www.nationalrail.co.uk/

    • Staff Help Available

      This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.Monday - Thursday - 07:00 to 16:00
      Friday - 07:00 to 18:00
      Saturday - 08:00 to 16:00

    • Induction Loop
      : Available
    • Accessible Ticket Machines
      : Not available
    • Height Adjusted Ticket Office Counter
      : Available

      None

    • Ramp For Train Access
      : Available
    • Accessible Taxis

      Accessible taxis are not available

    • Accessible Public Telephones

      Public telephones are not accessible

    • Nearest Stations With More Facilities
      OLT
    • National Key Toilets
      : Not available

      N/A

    • Step Free Access

      This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 

      The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.   "‹"‹"‹"‹"‹"‹"‹Coverage: partial Station

    • Ticket Gates
      : Not available
    • Impaired Mobility Set Down
      : Not available

      Pick up in car park only

  • Car park information and other interchange information

    • Cycle Storage
      Spaces: 13
      Sheltered: No
      Cctv: Yes
      Location:

      On platformType: Stands,Lockers

    • CarPark

    • Rail Replacement Services

      In the event of engineering the bus/coach will collect from: The public service bus stop outside station entrance.

    • Taxi Rank

      Premier Radio 0121 604 4000

    • Onward Travel

      Information to plan your onward journey is available in a printable format here

  • Passenger services

    • Customer Service

      Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

      Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

      **Acocks Green is accredited by the Secure Station Scheme**

    • Left Luggage
      : Not available
    • Lost Property
      : Not available